Create Product Categories
Learn how to create Product Categories in Topo, including category purpose for products/plans.
When to use this
Use this article when you need to create Product Categories in Topo. The main staff surface is Staff > Admin > Categories. It is written for Managers.
What this covers
Category purpose for products/plans
Naming
Ordering
Archive or consolidation
Before you start
Use a staff role that can view and edit catalog, inventory, purchase order, or tax setup as needed.
Create locations and categories before assigning location availability or organizing catalog records.
Select the relevant location when counting stock, receiving purchase orders, or checking POS availability.
Confirm tax, inventory tracking, SKU, barcode, and active status before staff rely on the item in POS.
Run a small POS test after setup when the change affects checkout.
Steps
Open Categories.
Create a clear category name for products, plans, or both.
Assign products or plans to the category from their setup forms.
Use ordering to match how staff should scan lists in POS or setup screens.
Archive or consolidate unused categories carefully so old reporting stays understandable.
What happens after saving or completing this
Topo saves the record in your gym account and updates the related staff screens.
Member-facing visibility, checkout behavior, access, email delivery, inventory, or reports may change depending on the workflow.
Review the affected profile, checkout, signup page, report, or audience before considering the task complete.
Common issues and fixes
Checkout is disabled: confirm selected location, non-empty cart, member or guest checkout, payment readiness, and required payment method.
An item is missing: check active status, location availability, variant sellability, bundle contents, and inventory tracking.
A payment or Terminal sale is pending: review the sale record before retrying so you do not double-charge the customer.
Related articles
Choose Member Checkout or Guest Checkout in POS
Add Products, Plans, Bundles, and Access Items to the POS Cart
Apply and Remove Promo Codes in POS