Getting Started

Welcome to the Topo Staff App

A quick orientation to the staff workspace, location-scoped data, role-based navigation, and where daily work happens in Topo.

Updated 11 days ago

Sign In to the Staff App

How staff users sign in, reset a password, and understand PIN or locked-session prompts.

Updated 11 days ago

Navigate the Staff App

How to use the staff sidebar, grouped sections, Admin and Account areas, and role-based navigation.

Updated 11 days ago

Use Staff PINs and Auto-Lock

Learn how to use Staff PINs and Auto-Lock in Topo, including why PINs protect shared front-desk devices.

Updated 10 days ago

Choose a Location and Understand Data Scope

How the location selector works, why some pages require a single location, and what All locations means.

Updated 11 days ago

Use Dashboard Search, Activity Feed, and Action Items

How to find members quickly, read recent activity, and act on dashboard alerts.

Updated 11 days ago

Understand Topo Terms

Learn how to understand Topo Terms in Topo, including organization, Location, Member, Staff User, Admin User, Plan, Plan Version, Customer Access, Access Event, Sale, refund, account credit, subscription, Waiver, Subscriber, Segment, Broadc

Updated 10 days ago

Contact Topo Support from the Staff App

Learn how to contact Topo Support from the Staff App in Topo, including opening the modal.

Updated 10 days ago

Use Test Mode and Live Mode

Learn how to use Test Mode and Live Mode in Topo, including stripe test versus live mode.

Updated 10 days ago